NEST (CAS-85318-T5R7)
Ombudsman’s Determination
Outcome
Miss L’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect o
Miss L’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect o
Mr Y’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme.
Miss H’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme. The Employer shall make sure that Miss H is not financially disadvantaged by its maladministration.
Mrs E’s complaint is upheld and, to put matters right, the Employer should ensure that all unpaid contributions are paid into the Scheme. The Employer should also make sure that Mrs E is not financially disadvantaged by its maladministration.
Miss N’s complaint is upheld and to put matters right Topmove shall remedy any financial loss she has suffered. In addition, it shall pay Miss N a distress and inconvenience award in respect of the serious distress and inconvenience she has suffered.
Ms N’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units.
Mr K's complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units.
Mrs E’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units.
Mr S' complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units.
Mr I’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units.