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Suffolk County Council Pension Fund (CAS-30618-P6K7)

Complainant:
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Respondent:
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Date:

Ombudsman’s Determination

Outcome

Miss S’ complaint against the Council is partly upheld, but there is a part of the complaint I do not agree with. To put matters right, for the part that is upheld, the Council shall pay Miss S £1,000 for the serious distress and inconvenience she has experienced.

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Land Rover Pension Scheme (PO-22661)

Complainant:
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Ombudsman’s Determination

Outcome

Mr S’ complaint against JLR and the Trustee is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) JLR shall award Mr S £500 in recognition of the significant distress and inconvenience which he has experienced dealing with this matter.

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