Land Rover Pension Scheme (PO-22661)
Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:
Ombudsman’s Determination
Outcome
Mr S’ complaint against JLR and the Trustee is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) JLR shall award Mr S £500 in recognition of the significant distress and inconvenience which he has experienced dealing with this matter.