Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by MyCSP.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that he was not awarded an Immediate Pension when he was made compulsorily redundant.

Ombudsman’s Determination

Outcome

I do not uphold Mr B’s complaint and no further action is required by WMFS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr B’s complaint is that WMFS had a duty to inform him that he had reached 30 years’ service and therefore could have opted out of the Scheme. He is asking for a refund of the contributions he has paid since reaching the maximum level of service.

Ombudsman’s Determination

Outcome

I do not uphold Mr P’s complaint and no further action is required by Clerical Medical.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr P is unhappy because Clerical Medical did not follow his instruction and contract him out of the State Second Pension (S2P) for tax years 2008/09 to 2011/12.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Phoenix.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R complains that as a consequence of delays on the part of Phoenix in transferring the pension benefits available to Mrs R, his late wife, from the Tally Limited Pension Scheme (the Scheme) to another pension arrangement:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by MyCSP or HMRC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I’s complaint, against MyCSP and HMRC, is that they have decided he is not eligible for full payment of his preserved pension benefits at 55.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by City of Bradford and the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E’s complaint to this office was that the Council did not realise his pension from 55 on grounds of compassion.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has disputed the level of ill health retirement benefits awarded to him from the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E is unhappy with the decision made by NHS BSA in relation to her application for ill health early retirement (IHER).

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by the Employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E has complained that the figures she was given by the Employer, when making her decision to leave employment through the Employer’s voluntary early pension (VEP) scheme, have not been honoured.