Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint is that the pension he was receiving from the Scheme has been stopped.

Ombudsman’s Determination

Outcome

I do not uphold Dr M’s complaint and no further action is required by NHS Highland or the SPPA.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint concerns NHS BSA’s decision to refuse his application for an ill health retirement pension (IHRP).

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by WPD or the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by EP and Metropolitan Police.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N has complained that she is entitled to receive a pension from the Scheme following the death of her ex-husband, (Mr N), as stated in the Court Order of 12 October 2009.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by MyCSP.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that he was not awarded an Immediate Pension when he was made compulsorily redundant.

Ombudsman’s Determination

Outcome

I do not uphold Mr B’s complaint and no further action is required by WMFS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr B’s complaint is that WMFS had a duty to inform him that he had reached 30 years’ service and therefore could have opted out of the Scheme. He is asking for a refund of the contributions he has paid since reaching the maximum level of service.

Ombudsman’s Determination

Outcome

I do not uphold Mr P’s complaint and no further action is required by Clerical Medical.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr P is unhappy because Clerical Medical did not follow his instruction and contract him out of the State Second Pension (S2P) for tax years 2008/09 to 2011/12.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Phoenix.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R complains that as a consequence of delays on the part of Phoenix in transferring the pension benefits available to Mrs R, his late wife, from the Tally Limited Pension Scheme (the Scheme) to another pension arrangement: