We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Firemen’s Pension Scheme 1992 (CAS-84083-M5S5)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

The complaint is upheld against the Authority because:- 

View determination

Download

Related decisions

Cobham Pension Plan (CAS-95920-X3H4)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustees. 

View determination

Download

Related decisions

Teachers' Pension Scheme (CAS-96915-W7Q4)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint, and no further action is required by TP. 

View determination

Download

Related decisions

Unite Pension Scheme (CAS-110742-Z1H2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint, and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail in paragraphs 40 to 52 below. 

View determination

Download

Related decisions

The Johnson & Johnson UK Group Retirement Plan (CAS-12388-L3Z2)

Complainant:
Complaint Topic:
Ref:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr Y’s complaint is partly upheld and to put matters right Johnson & Johnson shall amend Mr Y’s final pensionable pay to £114,190.33. It shall also pay Mr Y £1,000 in recognition of the distress and inconvenience caused to him by Johnson & Johnson’s maladministration.

View determination

Download

Related decisions

Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

The complaint is partly upheld against the Trustees, I am satisfied that:- 

View determination

Download

Related decisions

NEST Pension Scheme (CAS-110509-V6K1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs H’s complaint is upheld and, to put matters right, the Employer shall pay £1,910.75 into the Scheme. The Employer shall ensure that Mrs H is not financially disadvantaged by its maladministration, so, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

View determination

Download

Related decisions

NHS Pension Scheme (CAS-88768-M4S0)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint, and no further action is required by NHS BSA. 

My reasons for reaching this decision are explained in more detail in paragraphs 42 to 56 below.

View determination

Download

Related decisions

Firefighters' Pension Scheme (CAS-76722-Z3Z9)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr T’s complaint is upheld and, to put matters right, the Cheshire Service shall take the actions set out in paragraph 105. 

View determination

Download

Related decisions

Ford Hourly Paid Contributory Pension Fund (CAS-88424-G5R6)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint, and no further action is required by the Trustee or the Administrator.

View determination

Download

Related decisions

Subscribe to Pension complaint or dispute