We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Refusal to grant mental health officer status – The case study of Mr T

Complaint Topic:
Outcome:
Type:
Mr T was a member of the HSC Pension Scheme and his complaint was about the refusal of HSC to recognise his employment between 1984 and 1993 as eligible for mental health officer (MHO) status.

Related case studies

Permanent injury benefit – The case study of Mrs L

Complaint Topic:
Outcome:
Type:
Mrs L complained that the NHS Business Services Authority (NHS BSA) had not considered her application for permanent injury benefit (PIB) correctly.

Related case studies

Misinformation – The case study of Mrs Y

Complaint Topic:
Outcome:
Type:
Mrs Y was a member of the HSC Pension Scheme. Mrs Y’s employer provided her with an estimate of her retirement benefits. A mistake was made in calculating Mrs Y’s final pensionable pay which resulted in overstated pension benefits.

Related case studies

Exercising discretion – The case study of Miss H

Complaint Topic:
Outcome:
Type:
Miss H was made redundant, but before this, she had asked her employer if pension contributions would continue to be paid until her 65th birthday. They confirmed before, and after, Miss H had left service that this would happen.

Related case studies

Transfer from an occupational scheme to a personal pension arrangement – The case study of Mr S

Complaint Topic:
Outcome:
Type:
Mr S was a member of his employer’s occupational pension scheme. When his employment ended, in accordance with the Scheme rules, he was required to either transfer out his accrued benefits or have the funds returned to the employer.

Related case studies

Subscribe to Pension complaint or dispute