Mr Holloway complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Holloway states that the sales representative did not inform him that he could purchase past added years (PAY) in …

Mrs Stokes complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Stokes states that the sales representative did not inform her that she could purchase past added years (PAY) i …

Mr Wood suffers from chronic fatigue syndrome and was absent from work on long term sick leave; his entitlement to contractual and statutory sick pay expired on 30 June 2001. An application for ill health early retirement benefits was initially refused by the Trustees o …

Miss Thomas alleges that Windsor Life delayed paying transfer values from her policies. She says that, as a result, she suffered financial loss in excess of £5,000 as well as injustice in the form of inconvenience …

Mrs Roper says that delays on the part of West Yorkshire Pension Fund in dealing with her request to transfer benefits from her previous employer’s scheme resulted in a reduction in the service credit eventually offered. Some of the issues before me might be seen as complai …

Mr Redford complains that Eagle Star applied a Market Value Reduction (MVR) of an amount of £3,643.33, to the value of his fund in the Plan at his retirement date in March 2005. He considers this to have been unfair. Some of the issues before me might be seen as comp …

Mr Lofty says that he was unaware that, by delaying taking the benefits from the Plan beyond the Selected Pension Date (SPD) he would incur a reduction in the fund value. He states that he was not made aware of this and he is now having to delay taking the benefits for a five-year perio …

Dr Partington says that following commencement of his employment with Shell International as a non-UK tax payer in January 1993, he was advised by a representative of the Company that he was still eligible to continue with the Plan. When hi …

Mrs Munroe is aggrieved that she has not been awarded an injury benefit award. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disput …

Mr Wood claims to have relied to his detriment on an incorrect pension quotation when deciding to opt for voluntary redundancy. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of …