Mr Cornish says that, as a result of maladministration by Timken and Aon, he was not provided with answers to his questions in time to enable him to make an informed decision about whether to transfer his accrued benefits into the Timken Schem …

Ms Furzer complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Ms Furzer states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

Mr Fraser says that Abbey Life: have not treated him with the respect owed to a customer; are inefficient and incompetent in the way they administrate the Plan; do not manage customers’ pensions in a manner that allows the policyholder to maximise their pensions; do not provide proper …

Mrs Wensley complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Wensley states that the sales representative did not inform her that she could purchase past added years (PAY) in …

Mr Archard complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Archard states that the sales representative did not inform him that he could purchase past added years (PAY) in th …

Mr Bent complains that there has been unnecessary delay in dealing with his application for early retirement on ill health grounds. Mr Bent states that the delay and the refusal to deal with his complaint ha …

Ms Allan complains that Prudential’s sales representative: Improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Ms Allan states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

The Trustees have granted Mr Boury a deferred pension based on 1 year 11 months pensionable service. Mr Boury disputes this, saying that his pensionable service should be 2 years 1 month. Some of the issues before me might be seen as complaints of maladministration while others can …

Captain Blackett complains about delays by Allied Dunbar in releasing funds to enable him to purchase an annuity. He alleges that the delay led to the purchase of a lower annuity causing a loss to him or his widow. Some of the issues before me might be seen as compl …

Mr Gaytonµè» complains that the Council failed to give proper consideration to his request for µà│dded years?compensation following his redundancy, and that they failed to follow their own procedures when dealing with his reques t. Some of the issues …