Mrs Stone complains that the trustees did not properly consider all relevant circumstances before paying the death in service benefit. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and i …

Mrs Round complains that the pension paid to Mr T Round, her late husband, should have commenced from November 2003, when his employment ended. She also complains that there was an unreasonable delay in dealing with his …

(dated) Mrs Duncan complains that Prudential failed to make her aware prior to her early retirement that the guaranteed annuity rate (GAR) applying to her University of Aberdeen Superannuation & Life Assurance Sc …

Mr Greenslade complains that Royal & Sun Alliance Life and Pensions Limited (RSA) acted in breach of a duty of care which it owed him to conduct a competent review …

Mrs Salvidant complains that Prudential’s corporate presenter improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the corporate presenter did not inform her that she could purchase past a …

Mr Sworder complains that NHS Pensions did not make sufficient effort to trace him after he had moved home in order to refund his Scheme contributions on his withdrawal from the Scheme and, as a result, he has lost the opportunity to invest this sum d …

Mrs Lockett complains that she was improperly refused injury benefit. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, s …

In July 2005, NPI increased the value of Mr Channack’s units in the NPI Pension Property Fund (the Fund) to compensate him for their delayed notification that the Fund had been held in cash since late 2003. Mr Channack wants NPI to pay, to his Bank of Ireland Self Invested Personal Pension (SIPP) an additio …

Mr St. J Burkett complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that the sales representative specifically advised against the alternati …

Mrs Burditt complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past add …