Mr Morgan has asserted that PTL failed to switch his SIPP funds from a cheque account into a 30-day reserve account which provided a higher rate of interest. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact o …

There is a dispute as to whether the principal employer for the Scheme is TSH, or Dot Com Pensions and Insurances Limited (DCPI) …

As a member of the Fund, Mr Hodgson complained that, following a review by the Trustees, they wrongly suspended his ill health e …

Mr Hunter’s complaint is that Friends Provident has refused his request to be compensated for the many hours that he and his advisor have spent in achieving the correct level of pension for Mrs Hunter, the sole member …

The complainants complain that: they were not warned that surrender penalties would be applied to policies 23574201-5 and 23574202-3 and therefore the surrender values were lower than expected; and the respond …

Ms Walton complains of maladministration in that ADT and the Trustees did not actively consider her request for ill health retirement. Some of the issues before me might be seen as complaints of maladministration while others can be seen a …

Mrs Kay was denied an incapacity pension when she applied in 1997. She says a prognosis of a recovery within three to five years was incorrect. Mrs Kay’s complaint is that the Bank has refused to reconsider its decision based on current medical evidence. Some of the issues before …

Mrs Bickley says that she received retirement quotations in November 2000 and October 2003 for retirement at age 60 (14 March 2004) Based on these figures, she made a decision retire with effect from 31 March 2004 and submitted her resignation …

Mrs Manghnani complains that she is not receiving the amount of pension she was promised before she left service. Some of the issues before me might be seen as complaints of maladministration while others can be seen as dispute …

Mrs Biscoe complains that she has been refused permanent injury benefit. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have jurisdiction over either type of …