Mrs Marshall complains that she has suffered a potential financial loss, as a result of the cancellation of a guaranteed annuity op …

Mr Murphy complains that Jane Lewis failed to pay 5% of his basic salary, as employer contributions, into the Plan as promised. Some of the issues before me might be seen as complaints of maladministration while others can …

On his leaving service, Mr Bradley’s deferred pension calculation was based on his basic salary and did not include bonuses he received whilst employed with Abbey Life. Mr Bra …

Mr Schofield complains of maladministration by NPI in paying a transfer value to his new pension provider, which he says caused him a substantial financial loss. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may b …

Mrs Allen alleges: The CCO failed to provide her with a Scheme booklet and any form of guidance at the time she joined the Scheme. Hymans failed to administer the Scheme in a proper manner. Hy …

Mr Stearn alleges maladministration by Equitable Life in that it provided him with misleading or incorrect information with regard to a proposed transfer of benefits from the Scheme, and was very slow in dealing with the matter. He says that this r …

Mr Brew asserts that he was deprived of the opportunity to transfer his previous pensionable service from the United Kingdom Atomic Energy Authority (UKAEA) Combined Pension Scheme (CPS) to the British Nuclear Fuels Limited (BNFL) Group Pension Scheme (GPS) He …

Mr Hodges says that his early retirement pension has been calculated incorrectly. The do not agree. Some of the issues before me might be seen as complaints of maladministration while others …

Mrs Riches says that she relied on incorrect quotations provided to her by her Employer when making her decision to retire at age 60. She says that, had she been given the correct information, she would have …

The Applicants complain that the Provider failed to efficiently administer the Plan, in particular in: failing to respond to correspondence; rendering invoices late, incomplete or not at all; failing to provide annual valuations; incurring excess …