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Scottish Friendly Assurance Society Personal Pension Policy (CAS-90770-L3S2)

Complainant:
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Ombudsman’s Determination

Outcome

Ms D’s complaint is upheld and, to put matters right, the Administrator shall make good any financial loss it has caused Ms D. In addition, the Administrator shall pay Ms D £1,000 for the serious distress and inconvenience it has caused her.

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Royal London Pension Plan (CAS-67051-J3Z1)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by Royal London.

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Ford Salaried Contributory Pension Fund (CAS-57216-C1M4)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Trustee or Mercer.  

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Aviva Staff Pension Scheme (CAS-53529-P0Z6)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Trustee or XPS. 

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Principal Civil Service Pension Scheme (CAS-44594-N4P2)

Complainant:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by MyCSP.

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Honeywell Retirement Plan (CAS-73456-S1Z4)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by WTW.

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NHS Pension Scheme (CAS-80644-D0B5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHS BSA.

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GKN Group Pension Scheme 2012 (CAS-73192-Z9R1)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
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Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no action is required by L&G, Mercer, or the Trustee.

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Civil Service Injury Benefit Scheme (CAS-57124-Q7D6)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr W’s complaint and no further action is required by DWP or MyCSP. 

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