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NHS Injury Benefit Scheme (CAS-29624-N7S4)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Ms L’s complaint and no further action is required by NHS BSA. 

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Local Government Pension Scheme (CAS-38916-T6Z7)

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Ombudsman’s Determination

Outcome

Mr N’s complaint against NCC is partly upheld. To put matters right, NCC shall pay Mr N £500 for significant distress and inconvenience. 

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The Building and Civil Engineering Benefits Scheme (CAS-58506-J3R7)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by the Trustee.  

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British Steel Pension Scheme (CAS-45169-P1G3)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

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NHS Injury Benefit Scheme (CAS-53449-H8V5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Ms B’s complaint and no further action is required by NHS BSA. 

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Aegon Flexible Pension Plans (CAS-73420-M3P0)

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Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Aegon.

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Utmost Personal Pension Plan (CAS-54844-H0X2)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Utmost. 

Complaint summary

Mr N complained about the Utmost Plan as follows:-

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Ladbrokes Pension Plan (CAS-62344-S9Y4)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee or LCP.

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NHS Pension Scheme (CAS-36097-P5H5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by NHS BSA.

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The Jaguar Pension Plan (CAS-91714-K2M3)

Complainant:
Complaint Topic:
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Respondent:
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Ombudsman’s Determination

Outcome

The complaint is not upheld against the Trustee. The evidence does not support a finding that Mr S has suffered actual financial loss as a consequence of the way in which the Trustee dealt with his IHER application.

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