Abbey Life Personal Pension Plan (CAS-62574-Y7Y0)
Ombudsman’s Determination
Outcome
I do not uphold Ms I’s complaint and no further action is required by Abbey Life.
I do not uphold Ms I’s complaint and no further action is required by Abbey Life.
I do not uphold Mr S’ complaint and no further action is required by NHS BSA or the Trust.
I do not uphold Mr E’s complaint and no further action is required by James Hay.
I do not uphold Mr H’s complaint and no further action is required by the Employer.
I do not uphold Mr K’s complaint and no further action is required by the Trustee.
Ms T’s complaint against Railpen is partly upheld. To put matters right Railpen shall pay Ms T £500 in recognition of the significant distress and inconvenience which she has suffered dealing with this matter.
I do not uphold Mr R’s complaint and no further action is required by Mattioli Woods.
I do not uphold Mr E’s complaint and no further action is required by MyCSP, the Cabinet Office or MoJ.
Miss S’ complaint i