Dr Crookes complains that Capita Hartshead (Capita) improperly reduced his pension and sought to recover the related overpayment. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Capita, because there was no power under the Scheme Regulations for Capita not to pay t …

Mr Hipson complains that he was refused permanent injury benefit. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld because the Department of Finance and Personnel did not reach a correct conclusion as to how the relevant rule should be applied …

Mr Hughes says that CEMEX failed to inform him that he was eligible to join the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld. CEMEX failed to properly inform Mr Hughes that he could have …

Mrs Scott says BFS and the Trustees delayed by approximately a year the transfer of her benefits from the Scheme to a buy-out policy (a Trustee Proposed Section 32 (TPS32) with Scottish Equitable (now Aegon Scottish …

Mr Leggett complains that the Trustee has not properly reconsidered his application for an ill health pension. The Ombudsman’s determination and short reasons The complaint should not be upheld against the Trustee as its conclusion that Mr Leggett’s incapacity does n …

Miss Banner has complained about the time taken for her ill health early retirement application to be accepted. She has also complained about the length of time the Employer kept her in a ‘no pay’ situation. She further complains t …

Ms Cook complains that Croydon: have wrongfully refused her application for early retirement on grounds of ill-health. In particular, that up to date independent medical advice was not obtained, and the advice that was obtained, relies on highly speculative treatment; and have not f …

Mr Mealand complains that Abbey Life, as Plan managers, allegedly: Misinformed him during two telephone calls on 27 February 2007 that there were no outstanding requirements in order for a tax free lump sum to be paid from his Plan fund of £53,875 and the balance used to purchase an annuity …

Mr Gadhvi says that the Trustees and Dowding & Mills wrongly refused his application for ill health early retirement benefits from the Scheme, as from the date his employment was terminated, i.e. 17 June 2005. The Ombudsman’s determination and short re …

Mr Hughes complains that Aegon Scottish Equitable improperly construed the policy conditions and ignored legal precedent, and that the company refused a transfer in to his policy. The Ombudsman’s determination and short reasons The complaint should be partly upheld against Aegon Scottish Equitable, beca …