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Local Government Pension Scheme (CAS-50008-T7M8)

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Ombudsman’s Determination

Outcome

The complaint is upheld. If LPP had not provided Mr N with incorrect information, it is more likely than not that he and Ms E would have married in order to guarantee her entitlement to a pension from the Scheme.

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AECOM Group Pension Scheme (CAS-39869-Q8J7)

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Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Trustee because it should not have commenced the recovery of the overpayment without an order of a competent court.

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London Sovereign section of The People's Pension (CAS-62281-J4S5)

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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Employer. 

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Fidelity Funds Network Pension (CAS-65532-W1D0)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by Fidelity.Fidelity.

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BAA Pension Scheme (CAS-47275-C2W8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Trustee.

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Nissan Pension Plan (CAS-78222-D2B8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Nissan or the Trustee. 

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Electronic Data Systems 1994 Scheme (CAS-35991-Q6G0)

Complainant:
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Ombudsman’s Determination

Outcome

Mr T’s complaint against the Employer and Mercer is partly upheld.

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Royal Mail Statutory Pension Scheme (CAS-78897-G8T0)

Complainant:
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Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right Capita should pay Mr E his retirement benefits on the basis that he would have chosen a lump sum and reduced pension, rather than a full pension.

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Chapelthorpe Plc Pension Fund (CAS-48034-F7Z2)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Mr R’s complaint against the Trustees is partly upheld. To put matters right the Trustees shall pay Mr R £500 for the significant distress and inconvenience caused to him. 

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