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Firefighters’ Pension Scheme 2015 (CAS-61348-B1V7)

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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Authority. 

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The Carey Pension Scheme (PO-11285)

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Ombudsman’s Determination

Outcome

The complaint is not upheld because at the time the investments were made, it was not the responsibility of either Carey Pension Trustees UK Limited or Carey Pensions UK LLP to carry out the level of due diligence suggested by Mrs H, taking into account the relevant law and th

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Citi (UK) Pension Plan (CAS-76611-W2C4)

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Ombudsman’s Determination

Outcome

I do not uphold Mr O’s complaint and no action is required by the Trustee or the Administrator.

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Royal London Pension Scheme (CAS-60937-P3V3)

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Ombudsman’s Determination

Outcome

I do not uphold Mrs W’s complaint and no further action is required by Royal London.

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Monsanto Pension Plan (CAS-53961-Q2N6)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by the Trustee or Capita.

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The Mizuho Bank London Final Salary Scheme (CAS-46519-B6Z4)

Complainant:
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Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Trustee because:

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Teachers' Pension Scheme (CAS-42089-N4Y0)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by TP.

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Principal Civil Service Pension Scheme (CAS-59872-D9D3)

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Ombudsman’s Determination

Outcome

Mr L’s complaint is partly upheld and, to put matters right for the part that is upheld, MyCSP and the Cabinet Office shall take the actions as set out in paragraph 71 below.

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NHS Superannuation Scheme (Scotland) (CAS-37814-G1K9)

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Ombudsman’s Determination

Outcome

Dr Y’s complaint against SPPA is partly upheld. To put matters right, SPPA shall pay £1,000 to Dr Y in respect of the serious distress and inconvenience which he has suffered.

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Aegon Retiready Pension (CAS-70350-K4M9)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs TT’s complaint and no further action is required by Aegon. 

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