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Creative Pension Trust (CAS-88008-Y9K4)

Complainant:
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Outcome:
Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme.

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NEST (CAS-76024-X4N9)

Complainant:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

Miss H’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme. The Employer shall make sure that Miss H is not financially disadvantaged by its maladministration.

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NEST (CAS-59418-M9H0)

Complainant:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs E’s complaint is upheld and, to put matters right, the Employer should ensure that all unpaid contributions are paid into the Scheme. The Employer should also make sure that Mrs E is not financially disadvantaged by its maladministration.

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Local Government Pension Scheme – the Leicester Pension Fund (CAS-56210-B2T3)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr GY’s complaint, and no further action is required by the Council or the Employer

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Scottish Widows Personal Pension Plan (CAS-45715-S9M3)

Complainant:
Complaint Topic:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Miss N’s complaint is upheld and to put matters right Topmove shall remedy any financial loss she has suffered. In addition, it shall pay Miss N a distress and inconvenience award in respect of the serious distress and inconvenience she has suffered.

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The People’s Pension (CAS-101648-K6L2)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Ms N’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units.

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NEST (CAS-103447-S3N7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr K's complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units.

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NEST (CAS-103235-H9C3)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs E’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units.

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Curtis Banks Self-Invested Personal Pension (CAS-53394-T6G2)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Mr S’ complaint against Curtis Banks is partly upheld. To put matters right, Curtis Banks shall pay Mr S interest on the pension contribution (the Contribution) that was transferred to Investec Wealth on 31 January 2020 (the Interest Amount).

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NEST (CAS-99181-V6N5)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr S' complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units.

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