We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Principal Civil Service Pension Scheme (CAS-33474-K7Y1)

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NHS Pension Scheme (PO-29640)

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Teachers' Pension Scheme (CAS-53940-G4L8)

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NEST (CAS-82691-F9L6)

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NEST (CAS-83236-G5G6)

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Aviva Personal Pension Policy ending 431 (Plan One), Aviva Personal Pension Policy ending 741 (Plan Two) (CAS-57603-M6L4)

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Police Pension Scheme (PO-20852)

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Principal Civil Service Pension Scheme (CAS-57631-L2T8)

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Broadband Pension Scheme (PO-21173)

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NEST Pensions Plan (CAS-88223-W0K2)

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Principal Civil Service Pension Scheme (CAS-33474-K7Y1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (PO-29640)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Teachers' Pension Scheme (CAS-53940-G4L8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST (CAS-82691-F9L6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST (CAS-83236-G5G6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Aviva Personal Pension Policy ending 431 (Plan One), Aviva Personal Pension Policy ending 741 (Plan Two) (CAS-57603-M6L4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Police Pension Scheme (PO-20852)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Principal Civil Service Pension Scheme (CAS-57631-L2T8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Broadband Pension Scheme (PO-21173)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST Pensions Plan (CAS-88223-W0K2)

Ombudsman’s Determination

Outcome

View determination

Related decisions