We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

The Railway Pension Scheme Greater Anglia Section (CAS-55335-N3F2)

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NHS Pension Scheme (CAS-43833-N8K7)

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Principal Civil Service Pension Scheme (CAS-43767-M3K0)

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Aviva Personal Retirement Policy (CAS-37264-N1C4)

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Financial Assistance Scheme (CAS-43876-Y6T8)

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Principal Civil Service Pension Scheme (CAS-42982-Y3G8)

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Pension Protection Fund (CAS-75177-D7L2)

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Local Government Pension Scheme (CAS-50233-Q4J9)

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Principal Civil Service Pension Scheme (CAS-49845-F5B8)

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Principal Civil Service Pension Scheme (the Scheme) Civil Service Injury Benefit Scheme (CAS-51729-B5T5)

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The Railway Pension Scheme Greater Anglia Section (CAS-55335-N3F2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (CAS-43833-N8K7)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Principal Civil Service Pension Scheme (CAS-43767-M3K0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Aviva Personal Retirement Policy (CAS-37264-N1C4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Financial Assistance Scheme (CAS-43876-Y6T8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Principal Civil Service Pension Scheme (CAS-42982-Y3G8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Pension Protection Fund (CAS-75177-D7L2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Local Government Pension Scheme (CAS-50233-Q4J9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Principal Civil Service Pension Scheme (CAS-49845-F5B8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Principal Civil Service Pension Scheme (the Scheme) Civil Service Injury Benefit Scheme (CAS-51729-B5T5)

Ombudsman’s Determination

Outcome

View determination

Related decisions