Complaint Topic:
Outcome:
Type:
The case involved complaints made by members and the current trustee of the pension schemes, Dalriada Trustees Limited (Dalriada).
Rowanmoor SIPP (PO-15140)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Related decisions
Legal & General Stakeholder Pension Scheme (CAS-29920-N2C8)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Related decisions
Suffolk Life Master SIPP (CAS-37412-G7F9)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Related decisions
Principal Civil Service Pension Scheme (PO-28155)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Related decisions
The Thames Water Pension Scheme (CAS-41042-H8M7)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Related decisions
Local Government Pension Scheme (CAS-33559-R2G1)
Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:
Ombudsman’s Determination
View determination
DownloadRelated decisions
Failure to pay contributions – The case study of Mr S
Complaint Topic:
Outcome:
Type:
Mr S worked for Border Steelwork Structures Limited (BSSL). Mr S intended to retire in June 2018 but was unable to do so as his pension issues were not resolved.
Related case studies
Failure to exercise discretion properly – The case study of Mr D
Complaint Topic:
Outcome:
Type:
Mr D became a member of LF Stakeholder Pension Scheme in April 2005 and added his spouse, Mrs D, as his nominated beneficiary to receive 100% of his benefits following his death.
Related case studies
Unpaid contributions – The case study of Ms N
Complaint Topic:
Outcome:
Type:
On joining her new employer and then being automatically enrolled into a pension plan, Ms N realised her former employer should have done the same.