We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Aviva Personal Pension Plan (CAS-50635-Z0P0)

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The Fidelity Self Invested Personal Pension (CAS-66698-K5F6)

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Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)

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Universities Superannuation Scheme (CAS-45705-H0F4)

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Hargreaves Lansdown Self-Invested Personal Pension (CAS-71665-Q5N4)

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Aviva Personal Pension Plan (CAS-51069-J3T4)

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Legal & General Group UK Senior Pension Scheme (CAS-43568-Q2N2)

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Aviva Personal Pension Plan (CAS-69704-Z0J8)

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JPMC UK Retirement Plan (CAS-53517-H3N1)

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P&O Princess Cruises Pension Scheme (PO-29333)

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Aviva Personal Pension Plan (CAS-50635-Z0P0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Fidelity Self Invested Personal Pension (CAS-66698-K5F6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Universities Superannuation Scheme (CAS-45705-H0F4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Hargreaves Lansdown Self-Invested Personal Pension (CAS-71665-Q5N4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Aviva Personal Pension Plan (CAS-51069-J3T4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Legal & General Group UK Senior Pension Scheme (CAS-43568-Q2N2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Aviva Personal Pension Plan (CAS-69704-Z0J8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

JPMC UK Retirement Plan (CAS-53517-H3N1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

P&O Princess Cruises Pension Scheme (PO-29333)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)