Kobusch UK Ltd Pension Scheme (CAS-39876-D8K9)
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Trustee, FA or Kobusch UK Limited.
I do not uphold Mr Y’s complaint and no further action is required by the Trustee, FA or Kobusch UK Limited.
Mrs D’s complaint is upheld and to put matters right MyCSP shall follow the directions set out in paragraph 39 below of this Determination.
Mrs R’s complaint against the Council is partly upheld. To put matters right the Council shall pay Mrs R £1,000 in respect of the significant distress and inconvenience caused.
I do not uphold Mr N’s complaint and no further action is required by Utmost.
Mr N complained about the Utmost Plan as follows:-
I do not uphold Mr N’s complaint and no further action is required by the Trustee or LCP.