Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’ complaint is about a decision by the Trustees to cease payment of his chronic ill-health pension.

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I disagrees with the decision made by Veterans UK to award him Tier 1 ill health retirement benefits in the AFPS 05. He is of the opinion that he meets the eligibility criteria for a higher Tier 2 award.

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right the Police shall review Mr E’s ill health application afresh, as though it were October 2014, with the assistance of a new independent registered medical practitioner (IRMP). In addition, the Council and the Police shall each pay Mr E £500 for the significant distress and inconvenience that he has suffered.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Miss D’s complaint and no further action is required by SPPA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss D is unhappy because SPPA declined her application for ill-health early retirement (IHER).

Ombudsman’s Determination

Outcome

Mr A’s complaint is upheld and to put matters right the Trustee should review the decision not to pay Mr A’s ill-health pension benefits.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr A’s complaint against the Trustee is that its review of its original decision not to award him ill health pension from active service.

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and to put matters right CCC should review its decision with regard to his award of Tier 2 benefits.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that CCC failed to consider his eligibility for Tier 1 ill health retirement benefits in a proper manner.

Ombudsman’s Determination

Outcome

I do not uphold Mrs P’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs P’s complaint against the Council is that it refused to consider her ill-health retirement pension (IHRP) from active service.

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld, and to put matters right the Council shall reconsider her ill health early retirement (IHER) application. The Council shall also pay Mrs S £500 for the significant distress and inconvenience she has experienced.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S’ complaint is about the tier of IHER pension she has been awarded.

Ombudsman’s Determination

Outcome

Mrs T’s complaint is upheld and to put matters right the Council shall reconsider her early retirement claim. It shall also pay Mrs T £500 for the significant distress and inconvenience she has experienced.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T’s complaint is about the tier of ill health early retirement (IHER) pension she has been awarded.

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T’s complaint is that she has been refused Tier 1 ill health early retirement (IHER).