Ombudsman’s Determination

Outcome

Mrs D’s complaint is upheld and to put matters right the Council shall:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by Cabinet Office, MyCSP or the Employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I complains that he was granted ill-health retirement (IHR) as a member of the Alpha section of the PCSPS, rather than the Classic section. As a result, part of his pension has been calculated in accordance with the Alpha section regulations, which in his case provide less favourable benefits.

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by HMRC or My Civil Service Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L has complained that her eligibility for ill health retirement benefits has not been considered in a proper manner.

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by BAHS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms S’ complaint is that she has been refused ill health early retirement (IHER).

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by RBWM or WBC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms S’ complaint is that jointly the Councils have refused the early release of her deferred pension benefits on the grounds of ill health.

Ombudsman’s Determination

Outcome

Ms R’s complaint is upheld and to put matters right the Council, should review its original decision not to award Ms R an ill health retirement pension (IHRP).

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms R’s complaint is that she has been refused a Tier 1 IHRP.

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right the Council should reconsider Mr E’s application for an ill health retirement pension (IHRP).

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint is that the Council failed to properly consider her request for her deferred benefits to be brought into payment on the grounds of ill health from 25 October 2013.

Ombudsman’s Determination

Outcome

I do not uphold Ms L’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms L has complained that her application for the early payment of her benefits on the grounds of ill health has not been considered properly.

Ombudsman’s Determination

Outcome

Mr S’ complaint is upheld against the Trustees and to put matters right the Trustees will remit Mr S’ case to a new Occupational Health Physician (OHP) for further consideration.

In addition, the Trustees should pay Mr S £500 in recognition of the significant distress and inconvenience caused.

The complaint against JLT is not upheld and no further action is required.

My reasons for reaching this decision are explained in more detail below.