We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

BBC Pension Scheme (CAS-77915-B3P6)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr Y’s complaint against the Trustee is not upheld and no further action is required.

My reasons for reaching this decision are explained in more detail in paragraphs 34 to 42 below.

View determination

Download

Related decisions

Ford Salaried Contributory Pension Fund (CAS-57216-C1M4)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Trustee or Mercer.  

View determination

Download

Related decisions

James Hay Modular Self-Invested Personal Pension (CAS-60018-C4V2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by James Hay.

View determination

Download

Related decisions

Principal Civil Service Pension Scheme (CAS-66992-S1V7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by MyCSP, the Cabinet Office or MoJ.

View determination

Download

Related decisions

Talisman Personal Pension (CAS-59413-Y8J0)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by Royal London.

View determination

Download

Related decisions

Dantec Pension Scheme (CAS-58679-V4M6)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by KPMG.

View determination

Download

Related decisions

HSBC Bank (UK) Pension Scheme (CAS-67381-G0D7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

View determination

Download

Related decisions

Fidelity Self-Invested Personal Pension (CAS-62871-L6H0)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr M’s complaint against Fidelity is upheld. To put matters right, Fidelity shall pay £500 to Mr M for the significant distress and inconvenience the matter has caused him.  

View determination

Download

Related decisions

GKN Group Pension Scheme No.1 (CAS-49476-Z4S2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Trustee or Mercer. 

View determination

Download

Related decisions

NHS Pension Scheme (CAS-36097-P5H5)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by NHS BSA.

View determination

Download

Related decisions

Subscribe to Administration