We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Cape PLC Staff Pension and Life Assurance Scheme (CAS-64188-V1Y9)

Complainant:

Complaint Topic:

Ref:

Outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Beamtech Software Limited Retirement Benefits Scheme (PO-29572)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Legal & General Annuity Policy (CAS-68103-N0K0)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Scottish Widows Retirement Benefits Scheme (CAS-47277-S1V2)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

ICI Specialty Chemicals Pension Fund (CAS-54214-V7J4)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Direct Line Group Personal Pension Plan (CAS-61797-Y0L9)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Rothesay Life Pension Plan (CAS-31576-B1G1)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

The Royal London Personal Pension Scheme (No 2) (CAS-30095-H3Z1)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Universities Superannuation Scheme (CAS-40688-H9G9)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

NHS Pension Scheme (PO-29640)

Complainant:

Complaint Topic:

Ref:

Outcome:

Appeal outcome:

Respondent:

Type:

Date:

Appeal:

Ombudsman’s Determination

Outcome

View determination

Download

Related decisions

Subscribe to Benefits: refusal/failure to pay or late payment

Our use of cookies

Cape PLC Staff Pension and Life Assurance Scheme (CAS-64188-V1Y9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Beamtech Software Limited Retirement Benefits Scheme (PO-29572)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Legal & General Annuity Policy (CAS-68103-N0K0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Scottish Widows Retirement Benefits Scheme (CAS-47277-S1V2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

ICI Specialty Chemicals Pension Fund (CAS-54214-V7J4)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Direct Line Group Personal Pension Plan (CAS-61797-Y0L9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Rothesay Life Pension Plan (CAS-31576-B1G1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Royal London Personal Pension Scheme (No 2) (CAS-30095-H3Z1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Universities Superannuation Scheme (CAS-40688-H9G9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (PO-29640)

Ombudsman’s Determination

Outcome

View determination

Related decisions