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Teachers’ Pension Scheme (CAS-76851-L9X6)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint, and no further action is required by the Respondents.  

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The Carillion Public Sector Pension Scheme (CAS-56498-P2Y8)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by BW or ITSL 

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Teachers' Pension Scheme (CAS-44368-C3K1)

Complainant:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

The complaint is upheld in part, in that Mr N sustained non-financial injustice (distress and inconvenience) as a result of the failure to identify the overpayment earlier, together with the content and tone of the correspondence relating to the recovery of the overpayment.

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Teachers’ Pension Scheme (CAS-26661-R4X7)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Mrs L’s complaint against TP is partly upheld. To put matters right, TP shall repay Mrs L the overpayment it recovered from her and consider afresh whether to seek recovery of the overpayment.

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Bic UK Pension Scheme (CAS-55100-G3W9)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

The complaint is partially upheld against the Trustees. I am satisfied that:-

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Teachers' Pension Scheme (CAS-42089-N4Y0)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by TP.

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AECOM Group Pension Scheme (CAS-39869-Q8J7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Trustee because it should not have commenced the recovery of the overpayment without an order of a competent court.

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