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NatWest Group Retirement Savings Plan formerly the RBS Group Retirement Savings Plan (CAS-88262-V3F7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

  1. I do not uphold Mr R’s complaint and no further action is required by the Trustee. 

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Aviva Company Pension Plan – Balance My Hormones Ltd (CAS-116234-R5N5)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Aviva. 

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NEST (CAS-106345-X0V0)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr A’s complaint is upheld and to put matters right the Employer shall pay him £500 for the significant distress and inconvenience it has caused him.  

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Firefighters’ Pension Scheme 2015 (CAS-61348-B1V7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Authority. 

View determination

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Related decisions

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