Geologistics UK Pension Plan (L00063)
Complainant: Mr A Sanford
Ref: L00063
Respondent: Capita Hartshead (Capita)
Type: Pension complaint or dispute
Date:
Mr Sanford alleged injustice resulting from maladministration by Capita. He alleged serious delays in making a transfer payment to his new employer’s scheme. Although a supplementary transfer value has now been paid, he complained about the cost of his numerous telephone calls and letters i …