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Scottish Teachers’ Pension Scheme – Prudential AVC Facility (P00359)

Complainant: Mrs P A Smith
Ref: P00359
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:

Mrs Smith complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Smith states that the sales representative did not inform her that she could purchase past added years (PAY …

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