Teachers’ Pension Scheme – Prudential AVC Facility (R00137)
Complainant: Miss M Farnham-Smith
Ref: R00137
Respondent: Prudential Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Miss Farnham-Smith complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential by allegedly giving her wrong advice and failing to provide her with a detailed compa …