We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Optima 2 Pension Scheme (75903/1)

Complainant: Mrs A Lane
Complaint Topic: Misquote/misinformation
Ref: 75903/1
Outcome: Partly upheld
Respondent: The Trustees of the Optima 2 Pension Scheme (the Trustee) Odeon Cinemas
Limited (Odeon) Hewitt Associates Limited (the Administrator
Type: Pension complaint or dispute
Date:
Appeal: No

Mrs Lane’s complaint is that Odeon and/or the Administrator provided her with incorrect information about the benefit she would receive from the Scheme which the Trustee now refuses to honour. The Pensions Ombudsman’s …

View determination

Download

Related decisions

  • Pfizer Group Pension Scheme (CAS-120149-V2J3)
    Complainant: Mr K
    Respondent: The Trustees of the Pfizer Group Pension Scheme
    Capita
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-120149-V2J3
    Date:
  • NHS Pension Scheme (CAS-90501-T3V1)
    Complainant: Mrs K
    Respondent: NHS Business Services Authority
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-90501-T3V1
    Date:
View all decisions