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Local Government Pension Scheme (79435/1)

Complainant: Mrs A
Complaint Topic: Misquote/misinformation
Ref: 79435/1
Outcome: Upheld
Respondent: East Sussex County Council (ESCC) Serco Local Government and Commercial
(Serco).
Type: Pension complaint or dispute
Date:
Appeal: No

Mrs A says that the Council, as Scheme Manager, and Serco (formerly ITNET) (as Administrator) incorrectly informed her in 2005 that her LGPS benefits accrued prior to 1 April 2001 had been transferred to the East Sussex Pension Fund and subse …

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