The Hoyle and Dean Pension Plan (81777/1 & 81782/1)
Complainant: Messrs M H Hoyle and D G Hoyle
Complaint Topic: Transfers: general
Ref: 81777/1 & 81782/1
Outcome: Upheld
Respondent: Rowanmoor Group Plc (Rowanmoor).
Type: Pension complaint or dispute
Date:
The Applicants say that Rowanmoor Group Plc, trading as Rowanmoor Pensions, has delayed the processing of a fund switch request and as a result a financial loss has been caused. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Rowanmoor because …
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