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European Steel Sheets Executive Pension Scheme (83012/2)

Complainant: Mrs M O'Grady
Complaint Topic: Benefits: incorrect calculation
Ref: 83012/2
Outcome: Not upheld
Respondent: Capita ATL Pension Trustees Limited (Capita).
Type: Pension complaint or dispute
Date:

Mrs O’Grady’s complaint is that Capita have made a wrong decision that her pension should be reduced to approximately £16,000. She makes subsidiary complaints concerning: the level of fees paid to professional advisers; the “added value” brought by Capita in relation …

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