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HSBC Bank (UK) Defined Contribution Pension Scheme (82669/2)

Complainant: Mr A S Morgan
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: 82669/2
Outcome: Upheld
Respondent: HSBC Bank Pension Trust (UK) Limited HSBC Towers Watson
Type: Pension complaint or dispute
Appeal: No

M Morgan complains of: delay in setting up his pension; inadequate annuity quotations; bias against him; collection of unnecessary information about him. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part …

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