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Deloitte UK Pension Scheme (PO-226)

Complainant: Mr D Brett
Complaint Topic: Misquote/misinformation
Ref: PO-226
Outcome: Not upheld
Respondent: Mercer Limited (Mercer)
Type: Pension complaint or dispute
Date:

Mr Brett’s complaint against Mercer, the administrators of the Scheme, is that his pension benefits were calculated incorrectly and there was a delay in the payment of his lump sum and pension. He says that the delay in the payment of his lump sum in turn delayed investments that he planned to make causin …

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