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Prudential Pension Scheme (PO-1394)

Complainant: Mr Kevin Harvey
Complaint Topic: Transfers: general
Ref: PO-1394
Outcome: Upheld
Respondent: Prudential
Type: Pension complaint or dispute

Mr Harvey complains about the delay in transferring his benefits to Scottish Widows. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because it took too long to process his transfer request and he suffered financial loss as a result. DETAILED DETERMINAT …

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