Local Government Pension Scheme (PO-2214)
Complainant: Mrs Susan Francis
Complaint Topic: Ill Health
Ref: PO-2214
Outcome: Upheld
Respondent: North Tyneside Council
Type: Pension complaint or dispute
Date:
Subject
Mrs Francis has complained that the Council, the managers of the Scheme, have failed to grant her Tier 1 ill health benefits in a timely manner.
The Pensions Ombudsman’s determination and short reasons
The complaint should be upheld against the Council because Mrs Francis could have been awarded her Tier 1 benefits considerably earlier than she was. The decision was improperly made twice in 2011.
View determination
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