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Prudential Pension Plan (PO-3003)

Complainant: Mr Robert Hastings
Complaint Topic: Transfers: general
Ref: PO-3003
Outcome: Not upheld
Respondent: Prudential Assurance Co Limited (the Prudential)
Type: Pension complaint or dispute
Date:

Mr Hastings’ complaint against the Prudential is that they caused a delay in processing a transfer of funds to Just Retirement Limited. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against the Prudential as the time taken to trans …

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