NHS Injury Benefit Scheme (PO-3498)
Complainant: Mrs Susan Wilczynski
Complaint Topic: Injury benefit
Ref: PO-3498
Outcome: Upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Subject
Essentially, Mrs Wilczynski’s complaint is that she has not been awarded a Permanent Injury Benefit (PIB).
The Deputy Pensions Ombudsman’s determination and short reasons
The complaint should be upheld against NHS BSA to the extent that their decision failed to explain to Mrs Wilczynski why they preferred their medical advisers’ opinion over specialist opinion.
View determination
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