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Complainant: Miss M Blakey
Complaint Topic: Ill Health
Ref: PO-3786
Outcome: Upheld
Respondent: NHS Business Services Authority (the Authority)
Type: Pension complaint or dispute
Date:

Subject

Miss Blakey’s complaint is that she has been refused the early release of her pension benefits on grounds of ill health.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should be upheld against the Authority because there has not been a proper assessment of Miss Blakey’s incapacity as there are too many shortcomings in the Scheme’s Medical Advisor’s reports for the Authority to have reasonably accepted their Medical Advisor’s opinion and turned down Miss Blakey’s application.

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