NHS Pension Scheme (PO-3300)
Complainant: Ms Diane Mansell
Complaint Topic: Membership
Ref: PO-3300
Outcome: Not upheld
Respondent: 1. Cardiif & Vale UHB
2. CWM Taff LHB Headquarters
3. NHS Pensions
2. CWM Taff LHB Headquarters
3. NHS Pensions
Type: Pension complaint or dispute
Date:
Complaint Summary
Ms Mansell has complained that there are inaccuracies in the records held by NHS Pensions as a result of incorrect information provided by Cardiff & Vale University Health Board (Cardiff & Vale UHB) and Cwm Taf Local Health Board (Cwm Taf LHB).
Summary of the Ombudsman’s determination and reasons
The complaint should not be upheld against Cardiff & Vale UHB and Cwm Taf LHB because there is no evidence to prove that their records for Ms Mansell are incorrect.
The complaint should not be upheld against NHS Pensions because they have based their records on the information provided by Cardiff & Vale UHB and Cwm Taf LHB.
View determination
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