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NHS Injury Benefit Scheme – (PO-4006)

Complainant: Mrs R Curtis
Complaint Topic: Injury benefit
Ref: PO-4006
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Complaint summary

Mrs Curtis has complained that the NHS BSA have not considered her eligibility for a permanent injury benefit (PIB) correctly.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against the NHS BSA because they reached their decision in a proper manner, taking into account all of the available evidence and in accordance with the requirements of the Scheme Regulations.

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