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Local Government Pension Scheme (PO-4232)

Complainant: Mr Philip Sherratt
Complaint Topic: Misquote/misinformation
Ref: PO-4232
Outcome: Upheld
Respondent: Cheshire West and Chester Council
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Sherratt complains against Cheshire West & Chester Council, the Administering Authority, because they supplied him with incorrect pension statements, which he relied on in order to take early retirement.

Summary of the Ombudsman’s Determination and reasons

The complaint should be upheld against Cheshire West & Chester Council because they raised Mr Sherratt’s expectations by providing an incorrect statement.

 

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