Civil Service Injury Benefit Scheme (PO-4525)
2. MyCSP
3. Scheme Management Executive (the Cabinet Office)
Complaint summary
Mr Lee has complained that a reduction has been applied to his Permanent Injury Allowance (PIA); he also disagrees with the decision not to allow him a second appeal against the reduction applied to his PIA under the Scheme.
Summary of the Ombudsman’s Determination and reasons
The complaint should not be upheld against GAD because they had no involvement in the decision to reduce Mr Lee’s PIA or in the administration of the appeal.
The complaint should not be upheld against MyCSP, or the Cabinet Office, because there has been no maladministration on their part in deciding not to allow him a second appeal. Consequently, I do not need to consider his complaint that a reduction has been applied to his PIA.
View determination
DownloadRelated decisions
- Civil Service Injury Benefit Scheme (CAS-64030-Y0H3)Complainant: Mr NRespondent: The Home Office
MyCSP
Cabinet Office
Outcome: Partly upheldComplaint Topic: Injury benefitRef: CAS-64030-Y0H3Date: - NHS Injury Benefit Scheme (CAS-35785-S0V3)Complainant: Dr ARespondent: NHS Business Services Authority (NHS BSA)Outcome: Not upheldComplaint Topic: Injury benefitRef: CAS-35785-S0V3Date: