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Armed Forces Pension Scheme (PO-4834)

Complainant: Mr E Pratt
Complaint Topic: Ill Health
Ref: PO-4834
Outcome: Upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:

Complaint Summary

Mr Pratt has complained that his application for the early payment of his preserved benefits on the grounds of ill health has been declined.

Summary of the Ombudsman’s determination and reasons

The complaint should be upheld against Veterans UK because they failed to consider Mr Pratt’s claim in a proper manner.

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