NHS Pension Scheme (PO-4855)
Complainant: Mrs J Webb
Complaint Topic: Ill Health
Ref: PO-4855
Outcome: Not upheld
Respondent: South Central Ambulance Service
Type: Pension complaint or dispute
Date:
Complaint summary
Mrs Webb’s complaint against the SCAS is that they did not inform her or her late husband that it was possible for him to take ill-health retirement or a serious ill-health lump sum under the Scheme’s regulations.
Summary of the Ombudsman’s determination and reasons
The complaint should not be upheld against SCAS because they did not have a duty to advise/inform Mr Webb about the option to take ill health retirement or a serious ill health lump sum.
View determination
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