Police Injury Benefit Scheme (PO-6391)
Complaint summary
Mr McSorley’s complaint about the NIPB, the scheme manager, is that he is not being paid the correct percentage of disablement pension and that the correct percentage should be backdated to 2005, when he first started to receive an injury benefit.
Summary of the Ombudsman’s determination and reasons
The complaint should partly upheld against NIPB because even though they did not deal with Mr McSorley’s original appeal in accordance with the regulations, they did so when they dealt with his second appeal.
View determination
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