We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Aegon Pension Plan (PO-14196)

Complainant: Mr D
Complaint Topic: Administration
Ref: PO-14196
Outcome: Not upheld
Respondent: Aegon
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Aegon.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D has complained that Aegon did not process the payment for his pension contributions for the tax year of 2015/16.

View determination

Download

Related decisions

  • Westerby Private Pension (CAS-57893-P0C6)
    Complainant: Mr Y
    Respondent: Westerby Trustee Services Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-57893-P0C6
    Date:
  • Selven Pension Scheme (CAS-45657-B7R7)
    Complainant: Mr R
    Respondent: Westbridge Pension Administration Limited
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: CAS-45657-B7R7
    Date:
View all decisions