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Complainant: Mr D
Complaint Topic: Administration
Ref: PO-14196
Outcome: Not upheld
Respondent: Aegon
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Aegon.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D has complained that Aegon did not process the payment for his pension contributions for the tax year of 2015/16.

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